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Privacy Policy

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Privacy Policy

SHIPPING POLICY

We do our best to get your yikes ID products to you as quickly as possible. Yikes ID will ship your Cyclist ID, Runner ID, Bike ID, Aware ID, Wrist ID, and Sport ID from its Los Angeles headquarters via USPS First Class or USPS Priority post.  Normal domestic delivery is between 3 to 4 days while international packages arrive within 5 to 10 business days.  In the event that any or all of your items require extra processing time, you will be notified via the contact information provided. There are express mail options available if you require faster shipping. These shipping rates are provided in Shipping.

RETURN POLICY

We stand 100% behind our yikes ID products. If for any reason, you’re not satisfied with your purchase, please return it within 30 days for a full refund or exchange (less shipping and handling). Our yikes ID: Wrist ID, Runner ID, Bike ID, Aware ID, Sport ID use a stainless steel ID plates which we laser engrave with your contact information. We are pleased to provide a lifetime guarantee that this engraving won’t wear out (under normal conditions) and will replace it at no charge.

NOTE: Our lifetime guarantee only applies to our yikes ID stainless steel ID plates. The yikes ID Wrist and yikes ID Seat straps as well as the yikes ID Helmet and yikes ID Seat, are not covered for life. Although these straps are weather resistant, they will wear over time so we do offer low-cost replacement straps.

Privacy Policy

Effective Date: 1 December 2008

YIKES ID INC (“we” or “us”) respects your privacy and we are committed to protecting it. This Privacy Policy describes the principles and practices that apply to Personal Information (defined below) collected from users of our customized identification gear ("you") on our Site, in telephone or e-mail communications, or in interviews, surveys, sweepstakes, contests, or raffles.

Simply put:

We take privacy very seriously at yikes ID. Our policy is simple: We will not sell, rent or distribute your name, email address or other identifiable information to any third party without your consent; and we will take reasonable steps to protect the security of the Personal Information we collect from you.

Your California Privacy Rights

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it. , or write to us at: Customer Service, yikes ID, 405 Via Chico, Suite 10, Palos Verdes Peninsula, CA 90274 with a reference to California Disclosure Information.

We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.

The remainder of this policy describes our Personal Information handling practices in detail.

Information Collection and Use

yikes ID is the sole owner of the information collected on our sites. When you complete a purchase online, we collect your name, shipping and billing addresses, telephone number, credit card number and email address (optional) so that we can process your order and ensure that it is delivered to the correct address. We ask for your email address so that we can send you two emails following a purchase: the first confirms your purchase and provides an order summary with your order number; the second email provides you with a tracking number so that you can determine the status of your order. We ask for your phone number so that we may contact you if there are any problems with your order or shipping.

Cookies

yikes ID uses a feature of your Internet browser called a “cookie” to assign a unique identification to your computer. This little piece of data is stored on a customer’s hard drive to track clicks made on your computer to our stores. We use cookies to determine whether you have previously visited our store, and whether you came to our sites via a specific Internet link. Usage of a cookie is in no way linked to any personally identifiable information about visitors to our site. Cookies are helpful because they can be used to help save and retrieve user names and passwords, along with information about past purchases. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site.

Log Files

yikes ID uses IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

yikes ID has third party relationships with a credit card processing company and shipping companies. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

yikes ID may share non-personal, non-individual information in aggregate with our vendors and partners for research purposes only (such as traffic patterns, sales volume and related site information).

Links

yikes ID contain links to other sites. We encourage our users to be aware when they leave our site to go to other sites, as we do not guarantee that these sites adhere to the same high standards of privacy and security that we uphold. Users should read the privacy statements of each and every web site that collects personally identifiable information.

Choice/Opt-Out

yikes ID customers have the choice of ‘opting-in’ to receive exclusive promotions, offers, coupons and product information via email. Be assured that if you do ‘opt-in’ to receive these special offers, you will only receive periodic communications from us. We will not sell, rent or distribute your email address to any third party without your consent.

At any time, you may choose to unsubscribe or ‘opt-out’ of receiving these exclusive communications from yikes ID. An easy-to-use link and instructions are provided at the bottom of these types of email communications in the event that you choose to unsubscribe. If you do choose to unsubscribe, your email address will be removed from our promotions and news mailing list. You may also send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting that you no longer receive promotions and news from yikes ID.

Security

yikes ID uses the most advanced security and encryption to ensure that your personal information is safe at all times:

  • The checkout and confirmation areas are secured using SSL (Secure Sockets Layer) technology, ensuring that your credit card number and personal data are never sent over the Internet without encryption.
  • Your credit card information is stored on a secured server that is not connected to the Internet. Statistically, using your credit card over the Internet to make purchases at yikes ID is more secure than using it in a department store.

yikes ID reserves the right to share personal information with legal authorities to the extent required by law.

Notification of Changes

Please check the yikes ID Privacy Policy regularly, as updates are made as necessary. We feel it is of utmost importance to ensure that our customers are aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any time we choose to use personally identifiable information in a manner different from what was stated at the time of collection, we will notify users by way of email. Users will then have a choice as to whether or not we may use their personal information in this revised manner.

Contact Information

If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, or (c) this policy or our information handling practices, (d) with whom your Personal Information is shared, or if you need further assistance with respect to our Privacy Policy, you may contact our Chief Privacy Officer, or our Customer Service department as indicated below. We will attempt to respond to your questions or concerns promptly after we receive them.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mailing address:
Chief Privacy Officer
yikes ID Inc.

405 Via Chico, Suite 10
Palos Verdes Peninsula, CA 90274

Telephone: 888.842.2305