We do our best to get your yikes ID products to you as quickly as possible. Yikes ID will ship your Cyclist ID, Runner ID, Bike ID, Aware ID, Wrist ID, and Sport ID from its Los Angeles headquarters via USPS First Class or USPS Priority post. Normal domestic delivery is between 3 to 4 days while international packages arrive within 5 to 10 business days. In the event that any or all of your items require extra processing time, you will be notified via the contact information provided. There are express mail options available if you require faster shipping. These shipping rates are provided in Shipping.
We stand 100% behind our yikes ID products. If for any reason, you’re not satisfied with your purchase, please return it within 30 days for a full refund or exchange (less shipping and handling). Our yikes ID: Wrist ID, Runner ID, Bike ID, Aware ID, Sport ID use a stainless steel ID plates which we laser engrave with your contact information. We are pleased to provide a lifetime guarantee that this engraving won’t wear out (under normal conditions) and will replace it at no charge.
NOTE: Our lifetime guarantee only applies to our yikes ID stainless steel ID plates. The yikes ID Wrist and yikes ID Seat straps as well as the yikes ID Helmet and yikes ID Seat, are not covered for life. Although these straps are weather resistant, they will wear over time so we do offer low-cost replacement straps.
Effective Date: 1 December 2008
We take privacy very seriously at yikes ID. Our policy is simple: We will not sell, rent or distribute your name, email address or other identifiable information to any third party without your consent; and we will take reasonable steps to protect the security of the Personal Information we collect from you.
Your California Privacy Rights
We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
The remainder of this policy describes our Personal Information handling practices in detail.
Information Collection and Use
yikes ID is the sole owner of the information collected on our sites. When you complete a purchase online, we collect your name, shipping and billing addresses, telephone number, credit card number and email address (optional) so that we can process your order and ensure that it is delivered to the correct address. We ask for your email address so that we can send you two emails following a purchase: the first confirms your purchase and provides an order summary with your order number; the second email provides you with a tracking number so that you can determine the status of your order. We ask for your phone number so that we may contact you if there are any problems with your order or shipping.
yikes ID uses IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
yikes ID has third party relationships with a credit card processing company and shipping companies. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
yikes ID may share non-personal, non-individual information in aggregate with our vendors and partners for research purposes only (such as traffic patterns, sales volume and related site information).
yikes ID contain links to other sites. We encourage our users to be aware when they leave our site to go to other sites, as we do not guarantee that these sites adhere to the same high standards of privacy and security that we uphold. Users should read the privacy statements of each and every web site that collects personally identifiable information.
yikes ID customers have the choice of ‘opting-in’ to receive exclusive promotions, offers, coupons and product information via email. Be assured that if you do ‘opt-in’ to receive these special offers, you will only receive periodic communications from us. We will not sell, rent or distribute your email address to any third party without your consent.
yikes ID uses the most advanced security and encryption to ensure that your personal information is safe at all times:
The checkout and confirmation areas are secured using SSL (Secure Sockets Layer) technology, ensuring that your credit card number and personal data are never sent over the Internet without encryption.
Your credit card information is stored on a secured server that is not connected to the Internet. Statistically, using your credit card over the Internet to make purchases at yikes ID is more secure than using it in a department store.
yikes ID reserves the right to share personal information with legal authorities to the extent required by law.
Notification of Changes
Chief Privacy Officer
yikes ID Inc.
Palos Verdes Peninsula, CA 90274